Return & Refund Policies:
The return and refund policies for laboratory instruments can vary among with different instruments. However, we can provide you with a general overview of what you might typically expect in terms of return and refund policies for laboratory instruments purchased from a shree ganesh services.
Return Policies:
Return Eligibility: Typically, we have specific criteria that must be met for a return to be eligible. This may include conditions such manufacturing defect, Manufacturing fault, wrong shipment. Within a specified return period (e.g., 07 days from the date of purchase). Other than this instrument or material once purchased can not be return back to us.
we accept return only if the wrong shipment is been delivered or the received instrument differs with the actual placed order.
Return Authorization: Before returning the instrument, you may need to obtain a return authorization from the us. This is often done by contacting our customer service department or following a specific procedure outlined by us.
Restocking Fee: We may charge a restocking fee for returned items, especially if the return is not due to a defect or error on part or manufacturing defect. The restocking fee is typically a percentage of the purchase price and is intended to cover the costs associated with processing and inspecting the returned item.
Refund Options: Upon receiving the returned instrument and verifying its condition, we may offer different refund options. These may include a refund to the original payment method, store credit, or a replacement instrument, depending on the instrument condition.
Warranty and Defective Items: If the instrument is defective or malfunctions within a specified warranty period, we will typically have specific procedures for addressing such issues. This may involve repair, replacement, or refund, depending on the nature of the defect and the our policies.
There are certain situations where only partial refunds are granted.
Refunds Policies:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us on email address.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges Policies:
We only replace items if their are manufacturing defective or damaged.
Shipping Policies:
All the instruments will be shipped to your location on or before 15 working day’s after placing an order or receiving PO or receiving of payment in our account. Consumables or Liquid detergent will be dispatch within 07 working day’s after receiving of PO / Advance Payment/ Order Booking.
Shipping Returns:
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending upon your location, the time it may take for your exchanged product to reach you may vary.
As you are returning more expensive items, you must ship using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Note: return & refund policies may subject to change, Confirm before placing an order.
Need help?
Contact us on mail info@shreeganeshservice.in for questions related to refunds and returns.
